Information to ease the process
Losing someone is overwhelming and managing the practicalities alongside your grief can feel exhausting. From registering the death and notifying people, to arranging a funeral and handling personal affairs, there’s a lot to manage during a difficult time.
Immediately after the death
When someone you care about passes away, it’s normal to feel sad, numb, or in shock. Take time to sit quietly, gather your thoughts, and be with family if you wish.
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- At home: Contact the doctor or nursing team to confirm the death. Once this is done, you can call a funeral director, who will sensitively guide you through the next steps and arrange transfer of the body.
- In hospital, hospice, or nursing home: Staff will provide instructions on what to do next and how to collect the death certificate, which you’ll need to register the death.
Who to inform
It’s important to let people and organisations know about the death:
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- Family and friends – consider sharing the task of notifying people among family members.
- Key organisations – you will need to draw up a list of the key organisations who need to know.
- Banks and financial institutions – if you’re the executor, you may need to manage accounts or release funds for funeral costs.
- Utilities, insurance, and service providers – most companies have dedicated bereavement departments to help you close accounts and redirect mail.
- Digital accounts – consider social media, online shopping, and email accounts; guidance is available on managing digital legacies.
Planning the funeral
Funeral directors can help organise all aspects of a funeral, easing some of the stress. Check whether the person had a prepaid funeral plan or insurance. If funding is a concern, there may be financial assistance available.
Wills and estates
If the person had a will, the executor will use it to manage the estate and settle affairs. If there’s no will, the process can take longer and may require mediation within the family. Sorting personal belongings and property can be emotionally challenging – seek support from family or friends where possible.
Looking after yourself
Grief can bring a mix of emotions: sadness, relief, anger, or guilt. Be gentle with yourself and remember that everyone experiences loss differently. Seek support from friends, family, or professional services.
